AI & RPA Panel Discussion: Platforms and Digital Assistants

GovernmentCIO Media & Research’s AI and RPA in Government CXO Tech Forum brought together on December 5 at the International Spy Museum government leaders to discuss the initiatives agencies are making in incorporating emerging AI and robotic automation technologies to improve workflows and processes.

Dr. Pragyansmita Nayak,┬áHitachi Vantara Federal’s Chief Data Scientist, participated in the panel discussion: Platforms and Digital Assistants. In this session, thought leaders from both industry and government discussed what platforms and systems hold the most potential for government. Specific topics discussed included FedRamp for AI, the benefits of and barriers to using AI in government, and customer service experience in an AI era.

Other panel members included Peter Kinch – Director of Platforms at Government CIO, Alex Holston – DHMSM CMIO, and Gil Alterovitz, PhD – Director of Artificial Intelligence at the Deptarment of Veteran’s Affairs.

You can watch the recording of the panel discussion here: